Log into your online account to check order status. If you provided a mobile number, you will also receive updates via text message.

You can find a full list of ingredients in the INGREDIENTS tab on each product page as well as on the back of the bottle as laws require that the declaration on packaging be current and correct. You can also Request a MATERIAL SAFETY DATA SHEET for your salon.

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While Eufora products are not certified 100% vegan, 98% of Eufora products can be classified as vegan and do not contain any animal ingredients. Those products that are vegan will show the vegan icon on their product information page.

Eufora follows very strict INTERNATIONAL labeling laws which enables us to sell in countries with the most stringent regulations such as Japan. The USA does not require the full legal ingredient declaration on products, so while some companies chose to show only common names, Eufora employs complete transparency when making ingredient declarations and always uses the full legal name. If you are looking for a complete ingredient list for any of our products, please reference the back of the actual product package. Because product ingredients and sourcing may change over time this would be the most current and accurate list.

When it comes to preservative systems their primary function is to protect against mold and bacteria, and there are different preservative cocktails for different types of products – shampoos and conditioners versus styling products. Eufora carefully selects the most effective preservative system for each product independently. Often antioxidants are also used in combination with preservatives and contribute to the overall protection power in the product. Generally, you will find preservatives listed toward the bottom of any ingredient declaration, and they might include Phenoxyethanol, Capryl Glycol, Ethylhexylglygerin, Hexylene Glycol and Sodium Benzoate.

If you have allergy concerns, Eufora always recommends that a patch test be conducted prior to using any product.

Eufora accepts all major credit cards including VISA, MASTERCARD and American Express.

Contact us through customerservice@eufora.net to see if your order has been processed. If it has not, we may be able to assist you with amending your order.

All orders are processed within 48 hours. Orders ship from our Nevada Warehouse, so depending on your geographic location you can expect to receive your order in 2 - 6 business days.

Currently, Eufora ships only to addresses within the 50 United States. We do have salon locations in Canada, Japan and the United Kingdom. If you live outside of the USA, please visit our Partner Salon Locator to find a salon near you.

Eufora has a 100% satisfaction guarantee for all products purchased though an authorized Eufora Salon or online at www.eufora.net.

If your salon name does not appear in the drop-down menu for your geographic area, you can enter their salon name in the Salon field at Check Out, and it will be noted in your profile OR if you do not currently visit a salon you can select that option as well.